Disclaimer

1. Introduction

This Disclaimer ("Disclaimer") applies to the mobile applications (iOS and Android), website (getvalnyx.com), and all related services (collectively, the "Services") provided by VALNYX LTD ("VALNYX", "Company", "we", "us", or "our"), a company registered in England and Wales with registered address at 128 City Road, London, EC1V 2NX, United Kingdom.

This Disclaimer should be read in conjunction with our Terms of Service and Privacy Policy. In the event of any conflict between this Disclaimer and the Terms of Service, the Terms of Service shall prevail.

By accessing or using the Services, you ("User", "you", "your") acknowledge and agree to the terms of this Disclaimer. If you do not agree to this Disclaimer, you must not use the Services.

2. No Financial, Investment, Tax, or Legal Advice

2.1 Informational Purposes Only

All information, content, features, tools, calculations, insights, suggestions, and outputs provided through the Services, including but not limited to:

• Net worth calculations and historical tracking
• Bill tracking and payment reminders
• Asset and liability summaries
• Budget tracking and spending analysis
• Savings goal progress
• Financial reports and analytics
• Valerie AI conversations and suggestions
• Educational content and articles

are provided for general informational and educational purposes only and should not be relied upon as professional advice.

2.2 Not a Substitute for Professional Advice

The Services are NOT a substitute for:

• Financial Advice: Consultation with a qualified, FCA-regulated financial adviser
• Investment Advice: Guidance from a licensed investment professional
• Tax Advice: Consultation with a qualified accountant or tax adviser
• Legal Advice: Consultation with a qualified solicitor or barrister
• Accounting Services: Services from a qualified chartered accountant
• Debt Advice: Guidance from authorised debt counselling services

2.3 Seek Professional Guidance

Before making any financial decisions, including but not limited to:

• Buying or selling investments
• Taking out loans or mortgages
• Making pension contributions or withdrawals
• Filing tax returns
• Creating or modifying estate plans
• Starting or closing businesses
• Any other significant financial decision

You should consult with appropriately qualified professionals who can provide personalised advice based on your specific circumstances, goals, and risk tolerance.

2.4 Your Sole Responsibility

3. Regulatory Status

3.1 Not Regulated

VALNYX LTD is NOT:

• Authorised or regulated by the Financial Conduct Authority (FCA)
• Authorised or regulated by the Prudential Regulation Authority (PRA)
• A registered investment adviser in any jurisdiction
• A licensed broker-dealer
• A bank or building society
• A credit institution
• A payment services provider
• An insurance provider

3.2 No Regulated Activities

We do NOT:

• Provide investment advice or recommendations
• Manage investments on your behalf
• Execute trades or transactions
• Hold client money or assets
• Provide credit or lending services
• Arrange or advise on mortgages
• Provide insurance advice or arrange insurance
• Provide pension transfer advice

3.3 FCA Warning

If you are seeking regulated financial services, you should only deal with firms authorised by the Financial Conduct Authority. You can check if a firm is authorised on the FCA Register.

4. Artificial Intelligence (AI) & Valerie Disclaimer

4.1 About Valerie AI

Valerie is our AI-powered financial assistant, powered by third-party AI technology (Anthropic Claude). Valerie is designed to:

• Help you understand your financial data within the app
• Answer general questions about personal finance concepts
• Provide educational information about budgeting and saving
• Summarise your financial position as shown in the app

4.2 What Valerie Is NOT

Valerie is NOT:

• A qualified financial adviser
• A replacement for professional advice
• Aware of your complete financial situation beyond what you enter in the app
• Aware of your personal circumstances, risk tolerance, or investment objectives
• Aware of the latest market news or economic developments
• Capable of accessing external data sources in real-time
• Infallible or guaranteed to be accurate

4.3 AI Accuracy Limitations

• Hallucinations: AI models can generate plausible-sounding but incorrect information, including fabricated facts, figures, or references
• Outdated Information: AI training data has a cutoff date and may not reflect current laws, regulations, or market conditions
• Context Limitations: AI cannot fully understand the nuances of your specific situation
• Calculation Errors: While we strive for accuracy, AI-generated calculations should be verified independently
• Bias: AI models may contain biases from their training data

4.4 Bill Scanning (OCR) Limitations

Our AI-powered bill scanning feature:

• May not accurately extract all information from every document
• May misread amounts, dates, or vendor names
• Works best with clear, high-quality images
• Should always be reviewed and verified before saving
• Is not a substitute for manual verification of important documents

4.5 AI Data Processing

When you use AI features:

• Your queries are processed by third-party AI providers (Anthropic)
• We send minimal context necessary to generate responses
• Your conversations are NOT used to train public AI models
• See our Privacy Policy for full details

5. Investment Risk Warnings

5.1 General Investment Risks

VALNYX allows you to track various investments including stocks (250+), ETFs, precious metals, and other assets. You should be aware that:

• Market Risk: Investment values fluctuate due to market conditions
• Capital Loss: You could lose some or all of your invested capital
• Currency Risk: Investments in foreign assets may be affected by exchange rate fluctuations
• Liquidity Risk: Some investments may be difficult to sell quickly
• Inflation Risk: Returns may not keep pace with inflation
• Concentration Risk: Lack of diversification can increase risk
• Counterparty Risk: The party on the other side of a transaction may default
• Interest Rate Risk: Changes in interest rates can affect investment values

5.2 Past Performance Warning

Past performance is not a reliable indicator of future performance. Any historical data, returns, or performance information shown in the Services:

• Does not guarantee future results
• May not be representative of actual investor returns
• Does not account for fees, taxes, or other costs
• Should not be used as the sole basis for investment decisions

5.3 No Investment Recommendations

VALNYX does NOT:

• Recommend buying, selling, or holding any specific investments
• Provide personalised investment advice
• Make investment decisions on your behalf
• Execute trades or transactions
• Guarantee any investment outcomes

6. Cryptocurrency Risk Warning

6.1 Cryptocurrency Tracking Only

VALNYX provides cryptocurrency tracking only. We do NOT:

• Buy, sell, exchange, or hold cryptocurrency on your behalf
• Provide cryptocurrency wallets or custody services
• Execute cryptocurrency transactions
• Recommend specific cryptocurrencies to buy or sell
• Guarantee the accuracy of cryptocurrency prices

6.2 Specific Cryptocurrency Risks

• Extreme Volatility: Cryptocurrency prices can fluctuate dramatically (10-50%+) within hours or minutes
• Total Loss Risk: Individual cryptocurrencies can and do become worthless
• Regulatory Risk: Cryptocurrency regulations vary by jurisdiction and can change rapidly, potentially affecting value or legality
• Technology Risk: Blockchain networks can experience bugs, hacks, 51% attacks, or complete failures
• Security Risk: Cryptocurrency holdings can be stolen through hacks, phishing, or security breaches
• No Insurance: Unlike traditional banking, cryptocurrency holdings are typically NOT protected by government insurance schemes (FSCS, FDIC, etc.)
• Liquidity Risk: Some cryptocurrencies may be difficult to sell, especially during market stress
• Market Manipulation: Cryptocurrency markets may be subject to manipulation, pump-and-dump schemes, and wash trading
• Operational Risk: Cryptocurrency exchanges can fail, be hacked, or become insolvent
• Fork Risk: Blockchain forks can create uncertainty and affect holdings
• Stablecoin Risk: Stablecoins may not maintain their peg and can lose value

6.3 FCA Cryptocurrency Warning

The Financial Conduct Authority (FCA) has issued warnings about cryptocurrency investments:

• Most cryptoassets are not regulated by the FCA
• If you invest in cryptoassets, you should be prepared to lose all your money
• You are unlikely to have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) for cryptocurrency losses

7. Data Accuracy & Reliability

7.1 User-Entered Data

The accuracy of information displayed in VALNYX depends on the data you enter. We are NOT responsible for:

• Errors, omissions, or inaccuracies in data you enter
• Calculations based on incorrect user data
• Decisions made based on inaccurate user data

7.2 Third-Party Data

Market data, prices, and exchange rates are provided by third-party sources. This data:

• May be delayed (typically 15-20 minutes for stocks)
• May contain errors or inaccuracies
• May not reflect actual prices available to you
• May become temporarily unavailable
• Should not be relied upon for time-sensitive trading decisions

7.3 Currency Conversion

Exchange rates displayed in VALNYX:

• Are for informational purposes only
• May not reflect actual rates available from banks or brokers
• Do not include fees, spreads, or commissions
• Should be verified before making currency-related decisions

7.4 Calculations

While we strive for accuracy, all calculations in VALNYX (net worth, budgets, projections, etc.):

• Are based on the data you provide and third-party data
• May contain errors
• Should be verified independently for important decisions
• Are not guaranteed to be accurate

8. Third-Party Links & Information

8.1 External Links

The Services may contain links to external websites or services. We:

• Do not control or endorse third-party websites
• Are not responsible for their content, accuracy, or availability
• Do not guarantee the security or privacy practices of third parties
• Recommend you review third-party terms and privacy policies before use

8.2 Third-Party Services

The Services integrate with third-party services including:

• Financial data providers (stock prices, cryptocurrency prices, exchange rates)
• AI service providers (Anthropic for Valerie)
• Payment processors (Apple, Google)
• Cloud infrastructure providers

We are not responsible for the accuracy, availability, or performance of these third-party services.

9. Tax Disclaimer

9.1 No Tax Advice

VALNYX does NOT:

• Provide tax advice or tax planning services
• Calculate your tax liability
• File tax returns on your behalf
• Guarantee the tax treatment of any transactions
• Advise on tax-efficient investment strategies

9.2 Tax Considerations

You should be aware that:

• Investment gains and income may be subject to Capital Gains Tax, Income Tax, or other taxes
• Cryptocurrency transactions may have tax implications
• Tax laws vary by jurisdiction and can change
• Your individual tax situation depends on your specific circumstances
• Penalties may apply for incorrect tax filings

9.3 Seek Professional Tax Advice

We strongly recommend consulting a qualified accountant or tax adviser for:

• Understanding your tax obligations
• Tax planning strategies
• Filing tax returns
• Understanding the tax implications of investments

10. No Guarantees

10.1 No Performance Guarantees

We do NOT guarantee:

• Any particular financial outcomes from using the Services
• That following any suggestions will improve your financial situation
• The accuracy of any projections or forecasts
• That the Services will help you achieve your financial goals

10.2 No Service Guarantees

We do NOT guarantee:

• Uninterrupted availability of the Services
• That the Services will be error-free
• That defects will be corrected within any specific timeframe
• That the Services will meet your specific requirements
• The security of the Services against all threats

11. Services Provided "As Is"

11.1 "As Is" and "As Available"

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.2 Disclaimer of Warranties

To the maximum extent permitted by applicable law, VALNYX LTD expressly disclaims all warranties, including but not limited to:

• Implied Warranty of Merchantability: We do not warrant that the Services are fit for general commercial use
• Fitness for a Particular Purpose: We do not warrant that the Services are suitable for your specific needs
• Non-Infringement: We do not warrant that the Services do not infringe third-party rights
• Accuracy: We do not warrant the accuracy of any information provided
• Reliability: We do not warrant that results obtained will be accurate or reliable
• Availability: We do not warrant uninterrupted or error-free operation

12. Limitation of Liability

12.1 Exclusion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VALNYX LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Financial losses resulting from investment decisions
• Losses resulting from reliance on AI-generated content
• Losses resulting from inaccurate data or calculations
• Losses resulting from service interruptions or unavailability
• Losses resulting from unauthorised access to your account
• Any other losses arising from use of the Services

12.2 Liability Cap

In any event, our total aggregate liability shall not exceed the greater of:

• The amounts you paid to us in the twelve (12) months preceding the claim; or
• One hundred pounds sterling (£100)

12.3 Statutory Rights

Nothing in this Disclaimer excludes or limits liability that cannot be excluded or limited under applicable law, including:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

13. Indemnification

You agree to indemnify, defend, and hold harmless VALNYX LTD and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Services
• Your violation of this Disclaimer or the Terms of Service
• Financial decisions you make based on information from the Services
• Investment losses you incur
• Any inaccurate data you enter into the Services
• Your violation of any third-party rights

14. Jurisdictional Limitations

14.1 Geographic Limitations

The Services are intended primarily for users in the United Kingdom and European Economic Area. Users in other jurisdictions should be aware that:

• Financial regulations vary by jurisdiction
• Some features may not be appropriate for your jurisdiction
• Tax implications vary by jurisdiction
• We make no representation that the Services are appropriate for use in any particular jurisdiction

14.2 Excluded Jurisdictions

The Services are NOT intended for users in jurisdictions where such services are prohibited or require licensing we do not have. It is your responsibility to ensure your use of the Services complies with local laws.

15. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time. Changes will be effective upon posting to the Services. Your continued use of the Services after changes constitutes acceptance of the modified Disclaimer.

We encourage you to review this Disclaimer periodically.

16. Contact Information

If you have any questions about this Disclaimer, please contact us: